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SaaS Metrics
The most important SaaS metrics and KPIs. Learn about what metrics and KPIs are best for you, vote, and contribute your own.
Won Customers
Won Customers is the count of new accounts that are “Closed Won”. It is a measure of success of the Sales, Marketing, and increasingly Product teams. "Closed Won" is the stage at which a prospect has signed or electronically accepted a contract and is now considered a customer. Counter to Won Opportunities, Won Customers only applies to the Account once, whereas you can have multiple Opportunities per Account.
Years Since Founding
Years Since Founding is a scale metric that measures the number of years since the company has been founded.