Marketing Metrics

The most important marketing, advertising, social, and funnel metrics and KPIs.

Content Engagement

For content and social media marketers, Content Engagement may be one of the most important ways to know what is working and how to improve your craft. Content Engagement measures all engagements resulting from content generated in a social media account including shares, reactions (e.g., likes), comments, and re-tweets. These metrics are considered the most important when looking at the effectiveness of your marketing campaigns and overall strategy

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Conversions

Conversions represent the total number of meaningful actions (conversion events) that users take on your website or application during a specific time period. These are meaningful interactions that align with your business objectives—such as purchases, sign-ups, or requests for consultation—and indicate that a visitor has moved from passive browsing to active engagement with your brand. Think of conversions as the digital equivalent of a customer walking into your physical store and taking a desired action—whether that's making a purchase, signing up for information, or requesting a consultation.

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Cost Per Click

Cost Per Click (CPC) is the price an advertiser pays a publisher for each click on a link. The publisher is typically a search engine (search advertising) or website owner (display advertising) where users are directed to the advertiser’s website each time their ad or link is clicked.

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Cost Per Inline Link Click

Cost Per Inline Link Click is the average amount of money spent per click on links contained in advertisements. It is calculated by dividing the total amount of money spent on ads by the total number of clicks on links within the ads and is a variation of Cost Per Click (CPC).

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Cost Per Inline Post Engagement

Cost Per Inline Post Engagement is the average cost of each inline engagement with an advertisement on social media. It is calculated by dividing the total amount of money spent on ads by the total number of engagements with the ads and is a variation of Cost Per Click (CPC).

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Cost Per Lead

Cost per Lead (CPL) is the average amount spent on acquiring a new lead, inclusive of all marketing channels such as paid advertising, social media campaigns, and content marketing. Cost per Lead (CPL) is a crucial metric that helps businesses measure their marketing campaigns' effectiveness in generating leads. CPL is calculated by dividing the total cost of acquiring new leads by the number of leads generated. This metric is particularly valuable for businesses that want to optimize their marketing spend to maximize return on investment (ROI). Marketing teams can segment CPL by channel. For instance, they may focus on paid advertising and consider only the inputs relating to paid ad costs and leads generated. It's important to always include the right costs in your equation, especially if salaries, creatives, or equipment are the main drivers.

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Cost Per Pixel

Cost Per Pixel (CPP) is the average amount of money spent on conversions from tracking pixels in advertisements. A tracking pixel is a piece of code that enables collection and usage of user behavioural data to display targeted ads relevant to the user.

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Cost Per Thousand

Cost Per Thousand (CPM), also called Cost Per Mille, is a marketing term used to describe the price of 1,000 advertisement impressions on an advertiser's webpage. If a website publisher charges $2.00 CPM, that means an advertiser must pay $2.00 for every 1,000 impressions of its ad. The "M" in CPM represents the word "mille," which is Latin for "thousands."

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Cost Per Unique Click

Cost Per Unique Click is the average amount of money spent for each unique click on links in advertisements. Generally, unique clicks include link clicks, clicks to view profile pages, engagement such as likes and shares, and clicks to view media.

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Cost Per Unique Inline Link Click

Cost Per Unique Inline Link Click is the average amount of money spent per unique click on links contained in advertisements. It is calculated by dividing the sum of the money spent on ads by the total number of unique clicks on the links within the ads and is a variation of Cost Per Click (CPC).

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Cost per Activated Lead

Cost per Activated Lead measures the costs involved in generating one activated lead. An activated lead is a potential customer who demonstrates intention to purchase your product.

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Customer Acquisition Cost

Customer Acquisition Cost (CAC) is the cost a business incurs to acquire a new customer. This includes the fully loaded costs associated with sales and marketing to attract a potential customer and to convince them to purchase, divided across all new customers.

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